Privacy Policy

At Faith Academy, we are dedicated to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our educational institution.

OVERVIEW

We commit to respecting your online privacy data. We further recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us. Information that is considered personal about you by us includes, but is not limited to, your name, address, email address, phone number or other contact information. In order to purchase any product from the Website or App, you are required to provide the following information which includes, but is not limited to: Name; Date of Birth; Mobile number; Banking details; Class, school, subject and syllabus details; E-mail address; This privacy policy also applies to data we collect from users who are not registered as members of this site or the app, including, but not limited to, browsing behavior, pages viewed etc. The Website and App also requests for permissions while linking your Faith Account with your Social account, the information shall be collected directly from your social media account in the event you have granted the permission to link such accounts.

• COOKIES

We use data collection devices such as “cookies” on certain pages of our Website and App. “Cookies” are small files sited on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a “cookie”. Cookies can also help us provide information, which is targeted to your interests. Cookies may be used to identify logged in or registered users. Third party vendors including google.com (“Google”) may use cookies to serve ads based on your visits to this Website. You may visit the Website of the third party and choose to opt out of the use of cookies for interest-based advertising, if the third party offers such an option. You may choose to opt-out of the DoubleClick cookie that Google and its partners use for interest-based advertising by visiting Ads Settings. (Alternatively, you can direct users to opt out of a third-party vendor’s use of cookies for interest based advertising by visiting aboutads.info.) The Website also has enabled Google Analytics Advertising, which allows Google to collect data about users on our Website, in addition to Google advertising cookies and anonymous identifiers. You may choose to opt out of this by downloading and installing the Google Analytics opt-out add-on here https://tools.google.com/dlpage/gaoptout/

• Personal Information: When you enroll as a student, apply for employment, or contact us, we may collect personal details such as your name, address, email, phone number, and other relevant information.
• Academic Information:We collect educational records, including transcripts, grades, attendance, and other academic-related data for students attending Faith Academy.
• Website Usage Data: When you visit our website, we may collect usage information, such as IP addresses, browser types, and pages visited, using cookies and similar technologies.

 

How We Use Your Information

We use the collected information for the following purposes:

• Providing educational services and administrative support.
• Communicating with students, parents, and staff.
• Improving our curriculum, programs, and services.
• Complying with legal and regulatory requirements.

 

DISPUTES AND JURISDICTION –

All disputes involving but not limited to rights conferred, compensation, refunds, and other claims through this policy will be resolved through a two-step Alternate Dispute Resolution mechanism. Stage 1: Mediation. In case of a dispute, the matter will first be attempted to be resolved by a sole mediator who is a neutral third party and will be selected at the mutual acceptance of a proposed mediator by both parties. Both parties may raise a name for sole arbitrator and in case both parties accept the proposed name, the said person shall be appointed as sole mediator. In any case the parties are not able to reach a consensus within two proposed mediators, the Company reserves the right to decide who the final mediator is. The decision of the mediator is not binding on both parties, however the parties in good faith will attempt to bind by the decision. Stage 2: Arbitration. In case that mediation does not yield a result suitable or preferred by any one of the parties, arbitration may follow, the award of which is binding on both parties. The Arbitration Board shall comprise three members – one appointed by each party and the third member to be nominated by the two appointed members by mutual consent. Arbitration shall be held at Dhaka, Bangladesh. The proceedings of arbitration shall be in the English language. The arbitrator’s award shall be final and binding on the Parties. If the dispute cannot be resolved by this two-step Alternate Dispute Resolution mechanism, it shall be referred to the courts at Dhaka, Bangladesh.

ACCESSING AND REVIEWING INFORMATION

Following registration, you can review and change the information you submitted each time. If you change any information we may keep track of your old information. You can change your registration information such as: name, address, postal code, country, phone number, and profile. We will retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored “back up” systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.

• SECURITY

 

We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the company. We do not recommend transfer of sensitive information (such as credit card number) and bank account details via the Site to other Users. Users are recommended to do so offline, on the phone or via personal emails. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once We receive it. However, “perfect security” does not exist on the Internet. You therefore agree that any security breaches beyond the control of our standard security procedures are at your sole risk and discretion.

1. DISCLAIMER

 

We cannot ensure that all of your private communications and other personal information (including sensitive information like credit card information and bank account number) will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information will always remain private. As a user of the Site, you understand and agree that you assume all responsibility and risk for your use of the Site, the internet generally, and the documents you post or access and for your conduct on and off the Site.

• Contact Us-

 

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at [Faithacademy@email.com]